Shipping policy

Shipping & Delivery: From Our Village to Yours

We know that when you’re looking for maternity or postpartum support, you need it now. That’s why we’ve built a reliable shipping process to get your 2-in-1 slings to your doorstep as quickly and smoothly as possible.

1. Processing Times

  • Fast Fulfillment: We aim to process and pack all orders within 24–48 hours (excluding weekends and holidays).

  • Ready to Ship: You’ll receive a shipping confirmation email with a tracking number the moment your package leaves our hands.

2. Shipping Rates & Delivery Estimates

We offer flat-rate shipping to keep things simple for our mamas.

  • Free Shipping on All Products
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3. Tracking Your Order

Once your order ships, you’ll receive a tracking link via email. We encourage you to follow its journey so you can be ready for its arrival. If you have any trouble tracking your package, our "Mama Support Team" is just an email away!

4. Reliable Delivery Partners

We partner with trusted carriers (like [e.g., DHL, FedEx, or USPS]) to ensure your package is handled with care. While we can’t control the weather or carrier delays, we promise to advocate for you if your package doesn't arrive as expected.

5. International Shipping

  • We Ship Worldwide! We love supporting mamas across the globe.

  • Delivery Time: International orders typically arrive within [Insert 7-14] business days, depending on your location and local customs processing.

  • Please note: International customers are responsible for any customs fees or import duties required by their country.

6. Missing or Delayed Packages?

If your tracking says "Delivered" but you don't see your package, or if it’s been delayed longer than expected, please contact us at [joycenartey173@gmail.com]. We will jump in to help track it down immediately.